AI Medical Disclaimer

1. You are interacting with AI, not a clinician

No doctor, nurse, pharmacist, or other healthcare professional reviews your records, reads your uploads, or checks the AI results shown to you. Every AI response in Healthidia is machine-generated.

Healthidia provides health information and educational support. It does not provide medical diagnosis, treatment, prescriptions, symptom triage, or emergency medical services. Using Healthidia does not create a doctor-patient or healthcare provider relationship. Please consult a qualified healthcare professional for medical decisions or urgent concerns.

2. Where AI is used

Healthidia uses AI in exactly these places, and nowhere else:

• Laboratory report extraction. Reading an uploaded lab PDF or photo and proposing parameter names, values, units, and reference ranges.
• Prescription and medication extraction. Reading a prescription image and proposing medicine names, strengths, and dosing text.
• Radiology and cardiology report transcription. Turning an imaging or cardiology report into structured findings, impression, and recommendation fields — as written by the reporting clinician, not re-interpreted.
• Device-display scanning. Reading the numbers shown on a glucose meter, blood-pressure monitor, scale, or oximeter from a photo you take.
• Entry sanity checks. Simple validation prompts about implausible values, duplicate entries, and dangerous-looking readings.

3. What our AI does not do

• It does not diagnose conditions.
• It does not recommend, start, stop, or change any medication or treatment.
• It does not triage symptoms or decide whether you need care.
• It does not replace your doctor, pharmacist, or laboratory.

Healthidia has no symptom checker, no AI chat consultation, and no automated clinical decision-making. Any output you see is a transcription aid.

4. AI can be wrong

Automatic reading of scanned documents and device screens is imperfect. Values, units, decimal points, and reference ranges can be misread — particularly with blurry photos, handwriting, unusual layouts, or non-English reports. Every AI-suggested entry is shown to you for review before it is saved, and you can edit any field. Records you type or change yourself are labelled Manual or Edited so their origin stays visible.

You are responsible for confirming that saved values match your original document. Always keep your original reports.

5. Emergencies

Never use Healthidia — or wait on an AI result — in an urgent or life-threatening situation. Symptoms such as chest pain, breathlessness, severe hypoglycaemia, confusion, or loss of consciousness require immediate medical care.

6. How your documents are processed

When you use an AI feature, the relevant image or document text is sent to our AI processing provider over an encrypted connection solely to produce the extraction result. It is not used to train public models by us, and results are returned only to your account. See the Privacy Policy for the list of processors and the legal basis for this processing. You can use Healthidia entirely manually and never invoke an AI feature.

7. Related policies

See also the Medical Disclaimer and Terms of Service.

8. Contact

Report an incorrect AI result to support@healthidia.com — it helps us improve the prompts and review flow.